Go the ambassador page and fill out the google form. Once you do so we will get back to you within a week if you are choosen.

Go to the shipping and returns page to learn more.

Since we try to ship all orders out as soon as possible, we only accept cancellations 24 hours after the order has been made providing it is not shipped out yet. You can also always request a refund for store credit once you've received the package.

Unfortunately since our products are ordered in large quantities, we currently do not do any customized orders.

Everything runs true to size, unless it's mentioned in the description of the item.

Unfortunately for right now, we only ship to the US.

You can go to the contact page and type it in, or DM us @mycozywear on instagram, and our email is mycozywear@gmail.com